Choose your display, share your idea and approve your custom design before production. Start with custom flags and banners or personalized garden flags.
How to place a custom order
- Choose your product, size and printing. Select the size and single- or double-sided option shown on the product page. The displayed price changes with your selection. Check dimensions carefully: a small flag is not the same size as a large photo backdrop.
- Tell us your design. On personalized products, fill in the Tell Us What You Want box with exact wording, names, colors and layout preferences. For a logo, photo or a more involved design, contact us before ordering so we can confirm what you need.
- Choose how to hang it. Complete the Grommet Location selection when shown. Use the mounting guide below and follow any product-specific instructions.
- Check your cart before paying. Confirm the product, size, printing, quantity, design notes and mounting choice. Review the applied discounts and the final shipping charges at checkout.
Which mounting option should I choose?
- For a standard flagpole: choose 2 - Grommets Left Corners (Standard for Flag Pole).
- For hanging from the top corners: choose 2 - Grommets Top Corners (Great for Hanging On Walls). The four-corner option is also available when your display needs it.
- For an 18 × 12 in garden flag: these garden flags have a top pole sleeve, not grommets. The stand is not included. If a mounting selector appears on your selected product, choose Pole Sleeve (GARDEN FLAGS ONLY).
Choose No Grommets only when that is the finish you need. For products that are not flags or banners, use the non-flag option if the shared dropdown appears. Ask before ordering for special mounting requirements.
Single-sided or double-sided printing?
Single-sided: the design shows through in reverse on the back. Double-sided: three-layer construction; the design reads correctly on both sides. Choose the option that suits how people will view your flag.
How do I send a logo or photo?
Email the clearest original artwork file as an attachment to dusignsbydusty@gmail.com. Include your name and, if you have already ordered, your order number and the email used at checkout. Please submit only artwork you own or have permission to reproduce. The contact page explains what details to include.
What happens after I order?
For a custom design, we send a proof to the contact information on your order before production. Check spelling, colors, layout and size, then approve it or request changes. Please check your messages and respond promptly.
Products specifically offered as shown, such as the standard It's a Boy and It's a Girl designs, can be ordered without a name or new artwork. Follow the individual product page for customization instructions.
When will my order arrive?
Made-to-order flags and banners are estimated to arrive in 2–4 weeks, including production and shipping. For other made-to-order products, check the delivery estimate on the product page. Major holidays, higher shipping volumes and carrier delays can add time. Dates are estimates, not guarantees. Contact us before ordering for a fixed event date. A design available to order as shown is still made to order unless the listing explicitly says ready to ship.
Shipping and returns
Eligible U.S. orders have free standard shipping unless otherwise stated on the product page or at checkout. Your checkout shows the final shipping charges. See our shipping policy for details.
Made-to-order and personalized products generally cannot be returned for a change of mind or the wrong size or style. If an item arrives damaged, defective or incorrect, email support@dusignsbydusty.com within 7 days of delivery with your order number and photos. See our returns and refunds policy.
Need several matching items or help choosing a size? Send your quantity, display details and event date before ordering.